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To truly connect with people in the workplace, it is essential to learn to speak the language of body language. The workplace is a "lightning-fast" world: Studies report that we form opinions about one another within seven seconds of meeting and that 93 percent of the messages others receive from us have nothing to do with what we actually say.
Thus, the ability to communicate well non-verbally can be a tremendous professional advantage. Carol Kinsey Goman, in this enjoyable, practical guide, combines the latest research findings and her twenty-five years of professional experience as a consultant and therapist to help you understand what you say when you are not speaking, both for yourself and for the people you work with.
Illustrations, photographs, amusing anecdotes, and dozens of simple, enlightening exercises help the reader check the messages their body is sending so they can project a more accurate and dynamic image of who they truly are to colleagues, clients, and partners.
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