Air Conditioners

Sendo Hermes HRS Air Conditioner Inverter 18000 BTU A++/A+ with WiFi and Silent Operation Code: SND-18HRS-ID / SND-18HRS-OD

Key features:

  • Cooling Energy Class: A++
  • Heating Energy Class: A+
  • Coverage Area: 35 - 40 m²
  • Vitamin C & Sterilization Filter

Japanese technology, silent operation, eco-friendly R32, Golden Fin, clean air filters & WiFi control. Comfort, performance, and convenience, wherever you are!

See full description
  • See all

User Manual

1069 98
1,07€ cashback in Coins 1,07€ cashback in Coins
Delivery by Tue, 11 Aug
10,00 €  
Delivery to your floor available
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From Olastore 4.7 (6)
Μεταμόρφωση, Αττικής
5+ pieces
See Air Conditioning on the page of Olastore
What if it breaks?

You're covered by the statutory 2-year warranty. Contact us and we'll handle the entire process with the store, ensuring your issue is resolved with prompt support through a repair, replacement, or refund.

What if I change my mind?

No problem, as long as it's within 14 days. We'll come and pick it up (completely free of charge if you have Skroutz Plus) and refund your money.

Is delivery to a floor free?

Yes, we will carry it up to the floor for you, without any restrictions.

You can select additional services after adding the product to the cart.

Description

Description

At a glance

✔ The Hermes air conditioner combines Japanese technology with exceptional durability, silent operation, and high performance. 

✔ With the environmentally friendly refrigerant R32, it offers better energy efficiency and a lower environmental impact.

✔ Its filters ensure clean and healthy air, while the WiFi allows remote control for ultimate comfort, whenever you want.

Durability and Reliability

With the Hermes model, you gain the feeling of absolute technology and reliability, thanks to Japanese technology. Ideal for any space, Hermes combines durability, ecological awareness, extremely low noise levels, and advanced automation. When experts design with passion, the result is undoubtedly technologically advanced and full of freshness.

Excellent Design

Hermes was designed according to strict Japanese specifications, offering not only quality and excellence in cooling and heating performance, but also a unique design. With its sturdy construction and intelligent air direction in the space, Hermes stands out for its performance.

Silent Operation

With Hermes, you enjoy exceptionally low noise levels, making it ideal for spaces that require absolute silence. You will feel the comfort of the air without being disturbed by any rustling.

Golden Fin – Durability and Performance

The gold hydrophilic coating of the condenser ensures even better performance in heating and rapid defrosting. Additionally, the anti-corrosive gold coating withstands even harsh weather conditions, such as rain or sea air, extending the lifespan of the device

Freshness and Clean Air

With four different filters, the Hermes ensures that the air in your space is always clean and healthy. Its filters effectively sterilize the air, while the vitamin C and mite filter cares for your skin, reducing stress and leaving it soft and fresh.

Environmentally Friendly – R32

The refrigerant R32 used by Hermes is more environmentally friendly compared to traditional refrigerants, with a lower impact on global warming. Its performance is higher, offering 5% better cooling and energy efficiency compared to R410A.

WiFi Remote Control

Even if you are not at home, you can control your air conditioner via Wi-Fi. Adjust the functions of Hermes from anywhere in the world and create the perfect conditions for your space.


Functions

Automatic Defrost – Stay warm effortlessly

The Sendo air conditioner features an automatic defrost function, ensuring that your device remains fully efficient without you having to worry about ice buildup. The process happens automatically, so you won't need to lift a finger!

Self-Diagnosis of Faults – So you're never left wondering

If something goes wrong, the air conditioner will notice it first and inform you immediately! The fault self-diagnosis function detects any problem and displays it on the screen so you can address it promptly and effectively.

Sleep Mode – For sweet nights and low consumption

With the sleep mode, you can sleep peacefully knowing that the air conditioner automatically adjusts the temperature for the most ideal sleeping conditions. Additionally, you save energy without having to do anything.

Turbo Function – Quick cooling or heating when you need it

At the press of a button, the Turbo function is ready to fill your space with the desired temperature, and much faster! Ideal for moments when you don't have time to wait.

Automatic Restart – Return to Operation Without Effort

If a power outage occurs, don't worry! The Sendo air conditioner automatically restarts and returns to operation with the same settings you had before, without you needing to do anything.

Timer – What time do you want to turn it on or off?

The timer allows you to schedule the device to start or stop operating whenever you want. Perfect for always keeping it under control.

Antibacterial Function – Clean air for your space

With the antibacterial function, the air circulating in the room is clean and healthy. Harmful microorganisms and bacteria have no chance.

Self-Cleaning Function – Always Relaxed and Clean

You don't need to worry about the cleanliness of your device! The self-cleaning function takes care of removing moisture and impurities that may accumulate inside, ensuring healthier air.

Up-Down Airflow – Directed where you need it

With the ability to adjust the airflow up and down, you can choose the direction you want for immediate and uniform cooling or heating in your space.

Follow Me Function – Here I follow your comfort

The Follow Me function allows the air conditioner to adjust the room temperature according to the location of the remote control. That is, wherever you are, the air is adjusted for absolute comfort.

Why choose it?

  • Japanese technology & reliability with exceptional durability and modern design.
  • Silent operation with very low noise levels, ideal for quiet areas.
  • Environmentally friendly refrigerant R32, with 1/3 less impact on global warming.
  • Golden hydrophilic coating (Golden Fin) for better heating performance and durability.
  • Sterilization & vitamin C filters that purify the air and provide hygiene and skin hydration.
  • WiFi remote control capability for ultimate ease of use, wherever you are.

Users said:

Sendo Hermes users report excellent cooling performance, even in extreme temperatures, keeping spaces cool and comfortable. 

The heating function is satisfactory, while the low noise level makes it ideal for any space. 

The WiFi works flawlessly, allowing remote control, although some users reported connection issues. 

The build quality, elegant design, and good value for money make the Sendo Hermes a noteworthy choice.

Sendo Hermes: Every generation, even better!

Wondering what HRS, HRS2, and HRS3 mean in the Sendo Hermes series? Quite simply, each of these represents a new, improved version! Think of it as a favorite gadget that is updated with better performance, smart features, and even more efficient operation. With each new generation, the Hermes becomes stronger, more efficient, and more environmentally friendly – always aiming for your comfort.

  • Hermes HRS: The classic choice, with reliable performance and Japanese technology.
  • Hermes HRS2: Even more improved performance and lower energy consumption.
  • Hermes HRS3: The most advanced version, with upgraded features, even quieter operation, and maximum comfort.

Choose the model that suits your needs and enjoy a breeze of comfort and technology in your space!

Manufacturer

See full description

Specifications

Specifications

Product Guides

User Manual

Product Number
SND-18HRS-ID / SND-18HRS-OD

Performance & Room Coverage

Performance (BTU)
18000 BTU
Space Coverage
35m² - 40m²
Ideal for
Light Use / Vacation Homes
Cooling Capacity
●●●○○ (3/5) - Satisfactory Efficiency
Heating Output: Central & Northern Greece
●●●○○ (3/5) - Good choice for winter
Heating Performance: Southern Greece & Islands
●●●○○ (3/5) - Typical for the South
Cooling Power
18084 BTU
Heating Power
18425 BTU

Technologies & Smart Features

Wi-Fi
Integrated
with Artificial Intelligence
No
Follow Me Function
Yes
Eco Friendly Refrigerant (R32)
Yes
Colour
White

Filtration System & Health

Ionizer
No
Air filters
Yes
Filter Type
Sterilization, Vitamin C & Mites

Energy Class

Cooling
A++
Heating (Middle Zone)
A+
Seasonal Energy Efficiency Ratio (SEER)
6.57 W/W
Heating Efficiency Rating (SCOP) Average Zone
4.02 W/W
Cooling Consumption
283 kWh/y
Heating Consumption
1535 kWh/y

Noise Power

Indoor Unit
57 dB
Outdoor Unit
51 dB

Dimensions

Indoor Unit Length
94 cm
Indoor Unit Height
31.6 cm
Indoor Unit Depth
22.4 cm
Outdoor Unit Length
80 cm
Outdoor Unit Height
54.5 cm
Outdoor Unit Depth
31.5 cm

Commercial Warranty

Manufacturer's Limited Warranty
Lifetime Warranty For all electrical and mechanical parts, Lifetime Warranty in the Compressor

Important information

Specifications are collected from official manufacturer websites. Please verify the specifications before proceeding with your final purchase. If you notice any problem you can report it here.

See all specifications

Reviews (6)

Reviews

  1. 5
  2. 1
  3. 3 stars
    0
  4. 2 stars
    0
  5. 1 star
    0
Review this product
  • Silent
  • Heating performance
  • Cooling performance
  • Value for money

Reviews by our members

  • Dimitris-Patrice-Tzanis
    5
    6 out of 6 members found this review helpful

    Verified purchase

    This review is about the cooling power: 12000 BTU

    I am satisfied with the air conditioner for its price, it's not perfect but it's not useless either. I have had it for 1 year in a 16 sqm bedroom on an island with 80-90% humidity. The house is a 70 sqm detached house that doesn't have the best insulation, and in order to heat the room, I have to keep the door closed in the winter. I should also mention that I have a large wood stove in the living room as the main heating source. If I wasn't allowed to install a stove, then a house like this would need at least 2 air conditioners to heat it (not like the wood stove, of course), with one of them being 24000 BTU.
    + Good price compared to its capabilities.
    + Good construction and plastic materials.
    + Good design.
    + It has many options and settings that anyone can choose according to their preferences.
    + It is quiet both in heating and cooling mode.
    - The only negative is that it often loses its WIFI connection and you have to reinstall it from scratch.
    Other than that, if you don't operate it remotely through the WIFI app, it doesn't have any problems at all.
    However, the next air conditioner I am considering to buy for the living room will definitely be 24000 BTU and it will be a Sendo.

    Translated from Greek ·
    • Silent
    • Heating performance
    • Cooling performance
    • Value for money
    Did you find this review helpful?
  • ngoggakis
    5
    12 out of 12 members found this review helpful

    Verified purchase

    I bought the Hermes 18000btu. I have had it for about a month. I installed it in the living-dining room of about 30sqm mainly for heating. The apartment I live in is in a 1970s building without insulation. I have no opinion on its heating performance until winter comes. However, now with the first heat of summer, its performance is impressive. Set at 28 degrees and with an outside temperature close to 40, it performs excellently. The wifi was helpful. 15 minutes before I got home I turned it on and found a pleasant atmosphere when I arrived. Finally, the dealership in Patras is serious. They contacted me immediately to answer the questions I had expressed on their website, they called me the day after the purchase to ask if I was satisfied. In addition, when I told them that the application for the wifi is not from the company, they told me that there is an exclusive Sendo app in testing phase and when it is completed they will send me the 'stick' that works with it. Finally, I don't know about the durability of the machine over time, but you feel some confidence and security when there is after sales support!
    21/6/2025 After two winters I have to say that it is the only means of heating the space. I am completely satisfied with the heating as well. The electricity bills have also decreased by 40% compared to the past when I used other electric heating devices which did not have the same performance.
    It has not presented any problems so far. I needed to request an extra wifi usb stick compatible with the Sendo app for a second 12000btu air conditioner I bought and they sent it to me immediately and free of charge. I make sure to do the services to have the lifetime warranty. Overall I am satisfied both with the devices and the support.

    Translated from Greek ·
    • Silent
    • Cooling performance
    • Value for money
    Did you find this review helpful?
  • Stelios_Elef
    4
    5 out of 8 members found this review helpful
    This review is about the cooling power: 12000 BTU

    Quite good, only complaint is that even though it is brand new, it emits a very strong smell of moisture at regular intervals, which is obviously unpleasant.

    Translated from Greek ·
    • Silent
    • Heating performance
    • Cooling performance
    • Value for money
    Did you find this review helpful?
  • giwrgosster
    5
    12 out of 17 members found this review helpful
    This review is about the cooling power: 9000 BTU

    A friend who is a refrigeration technician recommended it to me. 1. It has everything that this particular product has, and a well-known brand would naturally cost almost double. 2. The company is well-known internationally in China. 3. They also manufacture well-known branded air-conditioning units in the same factory. We always talk about low to medium budget options, and of course there are better ones like Mitsubishi, Toshiba, etc.

    Translated from Greek ·
    • Heating performance
    • Cooling performance
    • Value for money
    Did you find this review helpful?
  • This review is about the cooling power: 9000 BTU

  • Verified purchase

    This review is about the cooling power: 9000 BTU

    • Silent
    • Cooling performance
    • Value for money
  • I am satisfied with the air conditioner for its price, it's not perfect but it's not useless either. I have had it for 1 year in a 16 sqm bedroom on an island with 80-90% humidity. The house is a 70 sqm detached house that doesn't have the best insulation, and in order to heat the room, I have to keep the door closed in the winter. I should also mention that I have a large wood stove in the living room as the main heating source. If I wasn't allowed to install a stove, then a house like this would need at least 2 air conditioners to heat it (not like the wood stove, of course), with one of them being 24000 BTU.
    + Good price compared to its capabilities.
    + Good construction and plastic materials.
    + Good design.
    + It has many options and settings that anyone can choose according to their preferences.
    + It is quiet both in heating and cooling mode.
    - The only negative is that it often loses its WIFI connection and you have to reinstall it from scratch.
    Other than that, if you don't operate it remotely through the WIFI app, it doesn't have any problems at all.
    However, the next air conditioner I am considering to buy for the living room will definitely be 24000 BTU and it will be a Sendo.

    Translated from Greek ·
    6
  • I bought the Hermes 18000btu. I have had it for about a month. I installed it in the living-dining room of about 30sqm mainly for heating. The apartment I live in is in a 1970s building without insulation. I have no opinion on its heating performance until winter comes. However, now with the first heat of summer, its performance is impressive. Set at 28 degrees and with an outside temperature close to 40, it performs excellently. The wifi was helpful. 15 minutes before I got home I turned it on and found a pleasant atmosphere when I arrived. Finally, the dealership in Patras is serious. They contacted me immediately to answer the questions I had expressed on their website, they called me the day after the purchase to ask if I was satisfied. In addition, when I told them that the application for the wifi is not from the company, they told me that there is an exclusive Sendo app in testing phase and when it is completed they will send me the 'stick' that works with it. Finally, I don't know about the durability of the machine over time, but you feel some confidence and security when there is after sales support!
    21/6/2025 After two winters I have to say that it is the only means of heating the space. I am completely satisfied with the heating as well. The electricity bills have also decreased by 40% compared to the past when I used other electric heating devices which did not have the same performance.
    It has not presented any problems so far. I needed to request an extra wifi usb stick compatible with the Sendo app for a second 12000btu air conditioner I bought and they sent it to me immediately and free of charge. I make sure to do the services to have the lifetime warranty. Overall I am satisfied both with the devices and the support.

    Translated from Greek ·
    12
  • Quite good, only complaint is that even though it is brand new, it emits a very strong smell of moisture at regular intervals, which is obviously unpleasant.

    Translated from Greek ·
    5
  • A friend who is a refrigeration technician recommended it to me. 1. It has everything that this particular product has, and a well-known brand would naturally cost almost double. 2. The company is well-known internationally in China. 3. They also manufacture well-known branded air-conditioning units in the same factory. We always talk about low to medium budget options, and of course there are better ones like Mitsubishi, Toshiba, etc.

    Translated from Greek ·
    12
  • 0
  • See all
Questions

Questions

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3 users have this product and can help you

Ask for the product

Description & Specifications

Product Guides

User Manual

Product Number
SND-18HRS-ID / SND-18HRS-OD

Performance & Room Coverage

Performance (BTU)
18000 BTU
Space Coverage
35m² - 40m²
Ideal for
Light Use / Vacation Homes
Cooling Capacity
●●●○○ (3/5) - Satisfactory Efficiency
Heating Output: Central & Northern Greece
●●●○○ (3/5) - Good choice for winter
Heating Performance: Southern Greece & Islands
●●●○○ (3/5) - Typical for the South
Cooling Power
18084 BTU
Heating Power
18425 BTU

Technologies & Smart Features

Wi-Fi
Integrated
with Artificial Intelligence
No
Follow Me Function
Yes
Eco Friendly Refrigerant (R32)
Yes
Colour
White

Filtration System & Health

Ionizer
No
Air filters
Yes
Filter Type
Sterilization, Vitamin C & Mites

Energy Class

Cooling
A++
Heating (Middle Zone)
A+
Seasonal Energy Efficiency Ratio (SEER)
6.57 W/W
Heating Efficiency Rating (SCOP) Average Zone
4.02 W/W
Cooling Consumption
283 kWh/y
Heating Consumption
1535 kWh/y

Noise Power

Indoor Unit
57 dB
Outdoor Unit
51 dB

Dimensions

Indoor Unit Length
94 cm
Indoor Unit Height
31.6 cm
Indoor Unit Depth
22.4 cm
Outdoor Unit Length
80 cm
Outdoor Unit Height
54.5 cm
Outdoor Unit Depth
31.5 cm

Commercial Warranty

Manufacturer's Limited Warranty
Lifetime Warranty For all electrical and mechanical parts, Lifetime Warranty in the Compressor

Important information

Specifications are collected from official manufacturer websites. Please verify the specifications before proceeding with your final purchase. If you notice any problem you can report it here.

Description

At a glance

✔ The Hermes air conditioner combines Japanese technology with exceptional durability, silent operation, and high performance. 

✔ With the environmentally friendly refrigerant R32, it offers better energy efficiency and a lower environmental impact.

✔ Its filters ensure clean and healthy air, while the WiFi allows remote control for ultimate comfort, whenever you want.

Durability and Reliability

With the Hermes model, you gain the feeling of absolute technology and reliability, thanks to Japanese technology. Ideal for any space, Hermes combines durability, ecological awareness, extremely low noise levels, and advanced automation. When experts design with passion, the result is undoubtedly technologically advanced and full of freshness.

Excellent Design

Hermes was designed according to strict Japanese specifications, offering not only quality and excellence in cooling and heating performance, but also a unique design. With its sturdy construction and intelligent air direction in the space, Hermes stands out for its performance.

Silent Operation

With Hermes, you enjoy exceptionally low noise levels, making it ideal for spaces that require absolute silence. You will feel the comfort of the air without being disturbed by any rustling.

Golden Fin – Durability and Performance

The gold hydrophilic coating of the condenser ensures even better performance in heating and rapid defrosting. Additionally, the anti-corrosive gold coating withstands even harsh weather conditions, such as rain or sea air, extending the lifespan of the device

Freshness and Clean Air

With four different filters, the Hermes ensures that the air in your space is always clean and healthy. Its filters effectively sterilize the air, while the vitamin C and mite filter cares for your skin, reducing stress and leaving it soft and fresh.

Environmentally Friendly – R32

The refrigerant R32 used by Hermes is more environmentally friendly compared to traditional refrigerants, with a lower impact on global warming. Its performance is higher, offering 5% better cooling and energy efficiency compared to R410A.

WiFi Remote Control

Even if you are not at home, you can control your air conditioner via Wi-Fi. Adjust the functions of Hermes from anywhere in the world and create the perfect conditions for your space.


Functions

Automatic Defrost – Stay warm effortlessly

The Sendo air conditioner features an automatic defrost function, ensuring that your device remains fully efficient without you having to worry about ice buildup. The process happens automatically, so you won't need to lift a finger!

Self-Diagnosis of Faults – So you're never left wondering

If something goes wrong, the air conditioner will notice it first and inform you immediately! The fault self-diagnosis function detects any problem and displays it on the screen so you can address it promptly and effectively.

Sleep Mode – For sweet nights and low consumption

With the sleep mode, you can sleep peacefully knowing that the air conditioner automatically adjusts the temperature for the most ideal sleeping conditions. Additionally, you save energy without having to do anything.

Turbo Function – Quick cooling or heating when you need it

At the press of a button, the Turbo function is ready to fill your space with the desired temperature, and much faster! Ideal for moments when you don't have time to wait.

Automatic Restart – Return to Operation Without Effort

If a power outage occurs, don't worry! The Sendo air conditioner automatically restarts and returns to operation with the same settings you had before, without you needing to do anything.

Timer – What time do you want to turn it on or off?

The timer allows you to schedule the device to start or stop operating whenever you want. Perfect for always keeping it under control.

Antibacterial Function – Clean air for your space

With the antibacterial function, the air circulating in the room is clean and healthy. Harmful microorganisms and bacteria have no chance.

Self-Cleaning Function – Always Relaxed and Clean

You don't need to worry about the cleanliness of your device! The self-cleaning function takes care of removing moisture and impurities that may accumulate inside, ensuring healthier air.

Up-Down Airflow – Directed where you need it

With the ability to adjust the airflow up and down, you can choose the direction you want for immediate and uniform cooling or heating in your space.

Follow Me Function – Here I follow your comfort

The Follow Me function allows the air conditioner to adjust the room temperature according to the location of the remote control. That is, wherever you are, the air is adjusted for absolute comfort.

Why choose it?

  • Japanese technology & reliability with exceptional durability and modern design.
  • Silent operation with very low noise levels, ideal for quiet areas.
  • Environmentally friendly refrigerant R32, with 1/3 less impact on global warming.
  • Golden hydrophilic coating (Golden Fin) for better heating performance and durability.
  • Sterilization & vitamin C filters that purify the air and provide hygiene and skin hydration.
  • WiFi remote control capability for ultimate ease of use, wherever you are.

Users said:

Sendo Hermes users report excellent cooling performance, even in extreme temperatures, keeping spaces cool and comfortable. 

The heating function is satisfactory, while the low noise level makes it ideal for any space. 

The WiFi works flawlessly, allowing remote control, although some users reported connection issues. 

The build quality, elegant design, and good value for money make the Sendo Hermes a noteworthy choice.

Sendo Hermes: Every generation, even better!

Wondering what HRS, HRS2, and HRS3 mean in the Sendo Hermes series? Quite simply, each of these represents a new, improved version! Think of it as a favorite gadget that is updated with better performance, smart features, and even more efficient operation. With each new generation, the Hermes becomes stronger, more efficient, and more environmentally friendly – always aiming for your comfort.

  • Hermes HRS: The classic choice, with reliable performance and Japanese technology.
  • Hermes HRS2: Even more improved performance and lower energy consumption.
  • Hermes HRS3: The most advanced version, with upgraded features, even quieter operation, and maximum comfort.

Choose the model that suits your needs and enjoy a breeze of comfort and technology in your space!

Manufacturer

Reviews (6)

  1. 5
  2. 1
  3. 3 stars
    0
  4. 2 stars
    0
  5. 1 star
    0
Review this product
  • Silent
  • Heating performance
  • Cooling performance
  • Value for money

Reviews by our members

  • Dimitris-Patrice-Tzanis
    5
    6 out of 6 members found this review helpful

    Verified purchase

    This review is about the cooling power: 12000 BTU

    I am satisfied with the air conditioner for its price, it's not perfect but it's not useless either. I have had it for 1 year in a 16 sqm bedroom on an island with 80-90% humidity. The house is a 70 sqm detached house that doesn't have the best insulation, and in order to heat the room, I have to keep the door closed in the winter. I should also mention that I have a large wood stove in the living room as the main heating source. If I wasn't allowed to install a stove, then a house like this would need at least 2 air conditioners to heat it (not like the wood stove, of course), with one of them being 24000 BTU.
    + Good price compared to its capabilities.
    + Good construction and plastic materials.
    + Good design.
    + It has many options and settings that anyone can choose according to their preferences.
    + It is quiet both in heating and cooling mode.
    - The only negative is that it often loses its WIFI connection and you have to reinstall it from scratch.
    Other than that, if you don't operate it remotely through the WIFI app, it doesn't have any problems at all.
    However, the next air conditioner I am considering to buy for the living room will definitely be 24000 BTU and it will be a Sendo.

    Translated from Greek ·
    • Silent
    • Heating performance
    • Cooling performance
    • Value for money
    Did you find this review helpful?
  • ngoggakis
    5
    12 out of 12 members found this review helpful

    Verified purchase

    I bought the Hermes 18000btu. I have had it for about a month. I installed it in the living-dining room of about 30sqm mainly for heating. The apartment I live in is in a 1970s building without insulation. I have no opinion on its heating performance until winter comes. However, now with the first heat of summer, its performance is impressive. Set at 28 degrees and with an outside temperature close to 40, it performs excellently. The wifi was helpful. 15 minutes before I got home I turned it on and found a pleasant atmosphere when I arrived. Finally, the dealership in Patras is serious. They contacted me immediately to answer the questions I had expressed on their website, they called me the day after the purchase to ask if I was satisfied. In addition, when I told them that the application for the wifi is not from the company, they told me that there is an exclusive Sendo app in testing phase and when it is completed they will send me the 'stick' that works with it. Finally, I don't know about the durability of the machine over time, but you feel some confidence and security when there is after sales support!
    21/6/2025 After two winters I have to say that it is the only means of heating the space. I am completely satisfied with the heating as well. The electricity bills have also decreased by 40% compared to the past when I used other electric heating devices which did not have the same performance.
    It has not presented any problems so far. I needed to request an extra wifi usb stick compatible with the Sendo app for a second 12000btu air conditioner I bought and they sent it to me immediately and free of charge. I make sure to do the services to have the lifetime warranty. Overall I am satisfied both with the devices and the support.

    Translated from Greek ·
    • Silent
    • Cooling performance
    • Value for money
    Did you find this review helpful?
  • Stelios_Elef
    4
    5 out of 8 members found this review helpful
    This review is about the cooling power: 12000 BTU

    Quite good, only complaint is that even though it is brand new, it emits a very strong smell of moisture at regular intervals, which is obviously unpleasant.

    Translated from Greek ·
    • Silent
    • Heating performance
    • Cooling performance
    • Value for money
    Did you find this review helpful?
  • giwrgosster
    5
    12 out of 17 members found this review helpful
    This review is about the cooling power: 9000 BTU

    A friend who is a refrigeration technician recommended it to me. 1. It has everything that this particular product has, and a well-known brand would naturally cost almost double. 2. The company is well-known internationally in China. 3. They also manufacture well-known branded air-conditioning units in the same factory. We always talk about low to medium budget options, and of course there are better ones like Mitsubishi, Toshiba, etc.

    Translated from Greek ·
    • Heating performance
    • Cooling performance
    • Value for money
    Did you find this review helpful?
  • This review is about the cooling power: 9000 BTU

  • Verified purchase

    This review is about the cooling power: 9000 BTU

    • Silent
    • Cooling performance
    • Value for money
  • I am satisfied with the air conditioner for its price, it's not perfect but it's not useless either. I have had it for 1 year in a 16 sqm bedroom on an island with 80-90% humidity. The house is a 70 sqm detached house that doesn't have the best insulation, and in order to heat the room, I have to keep the door closed in the winter. I should also mention that I have a large wood stove in the living room as the main heating source. If I wasn't allowed to install a stove, then a house like this would need at least 2 air conditioners to heat it (not like the wood stove, of course), with one of them being 24000 BTU.
    + Good price compared to its capabilities.
    + Good construction and plastic materials.
    + Good design.
    + It has many options and settings that anyone can choose according to their preferences.
    + It is quiet both in heating and cooling mode.
    - The only negative is that it often loses its WIFI connection and you have to reinstall it from scratch.
    Other than that, if you don't operate it remotely through the WIFI app, it doesn't have any problems at all.
    However, the next air conditioner I am considering to buy for the living room will definitely be 24000 BTU and it will be a Sendo.

    Translated from Greek ·
    6
  • I bought the Hermes 18000btu. I have had it for about a month. I installed it in the living-dining room of about 30sqm mainly for heating. The apartment I live in is in a 1970s building without insulation. I have no opinion on its heating performance until winter comes. However, now with the first heat of summer, its performance is impressive. Set at 28 degrees and with an outside temperature close to 40, it performs excellently. The wifi was helpful. 15 minutes before I got home I turned it on and found a pleasant atmosphere when I arrived. Finally, the dealership in Patras is serious. They contacted me immediately to answer the questions I had expressed on their website, they called me the day after the purchase to ask if I was satisfied. In addition, when I told them that the application for the wifi is not from the company, they told me that there is an exclusive Sendo app in testing phase and when it is completed they will send me the 'stick' that works with it. Finally, I don't know about the durability of the machine over time, but you feel some confidence and security when there is after sales support!
    21/6/2025 After two winters I have to say that it is the only means of heating the space. I am completely satisfied with the heating as well. The electricity bills have also decreased by 40% compared to the past when I used other electric heating devices which did not have the same performance.
    It has not presented any problems so far. I needed to request an extra wifi usb stick compatible with the Sendo app for a second 12000btu air conditioner I bought and they sent it to me immediately and free of charge. I make sure to do the services to have the lifetime warranty. Overall I am satisfied both with the devices and the support.

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    12
  • Quite good, only complaint is that even though it is brand new, it emits a very strong smell of moisture at regular intervals, which is obviously unpleasant.

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    5
  • A friend who is a refrigeration technician recommended it to me. 1. It has everything that this particular product has, and a well-known brand would naturally cost almost double. 2. The company is well-known internationally in China. 3. They also manufacture well-known branded air-conditioning units in the same factory. We always talk about low to medium budget options, and of course there are better ones like Mitsubishi, Toshiba, etc.

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    12
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1.069,98 €
10,00 €  
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