I bought it from a store in Thessaloniki for 395€ and installed it in my father's house in Ioannina. During the installation, the refrigeration technicians accidentally blocked the pipe with their soldering and it stopped working. They said that the indoor unit was to blame and started making phone calls to the store and the representatives, etc. I have to say that within 2 days, a new unit arrived and was installed without any additional charges or objections, even though Nordstar was sure it wasn't their fault. The issue is that there is no representative in Ioannina. Today, on June 23rd, when the temperature started reaching 33 degrees, the machine is working perfectly at 18 degrees and you can feel a wonderful coolness, and the louvers automatically work up and down, left and right. The lowest temperature setting is 16 and it goes up to 31. I have to say that it is completely silent, both the indoor and outdoor unit, because I have it on a small terrace and the room below is about 20m2. It used to be a balcony and was closed with plasterboard. I don't know how it will perform during the winter with freezing temperatures and minus 10 degrees, so I will update later.