You're covered by the statutory 2-year warranty. Contact us and we'll handle the entire process with the store, ensuring your issue is resolved with prompt support through a repair, replacement, or refund.

No problem, as long as it's within 14 days. We'll come and pick it up (completely free of charge if you have Skroutz Plus) and refund your money.

Yes, we will carry it up to the floor for you, without any restrictions.