I ordered a flat one, the store sent me a curved one. Now that I came back from vacation and opened it, I was shocked. No speakers and curved — unacceptable.
I have received a monitor that is 30-40€ cheaper because of the store’s mistake, and because my deadline has passed you are rejecting the exchange. I spoke with the store before making a request to you and they have no problem with it. Now you are telling me to keep a different monitor from the one I ordered because the deadline has passed? So what is the difference, tell me — is it my fault? They sent me a curved monitor instead of a flat one and without speakers. What are you telling me now, aren’t you ashamed?