Very disappointing experience. The rug arrived already stained underneath the protective plastic wrapping, meaning it was sent in this condition before I even had the chance to use it. I tried repeatedly to clean it, but the stain could not be removed.

Instead of addressing the fact that a defective product was delivered, customer service refused the complaint based on a five-day reporting rule. The issue was not caused by use or damage after delivery — the product was defective from the moment it arrived.

A company should have basic quality control before shipping products and should take responsibility when customers receive faulty goods.

Πολύ ωραίο σαν ποιότητα απλά λίγο πιο σκληρό σαν πλέξη

Definitely worth it, the color is a light beige, it's very pleasant to walk on, very warm and fluffy, cleans up quickly with a vacuum cleaner, despite the fact that I have a dog and it sheds hair, it cleans up quickly . I'm glad I bought it.

το χαλι ηταν τελειο πολυ καλυτερο και ποιοτικο απο οτι περιμενα. Εχει ψηλο πελος και δειχνει πολυ πιο ακριβο απο οτι ηταν. Τρομερο value for money