I bought the oven on 07/12/2017 and before 10 days I discovered that the side walls of the oven have rusted (rust is something that has been working for a while) (out of warranty for 2 months now) and I contacted the service in Thessaloniki. In 2 days, the technician came, took photos, and said he couldn't do anything and would contact me in 3 days because it was the weekend. Indeed, on Monday morning, he called and told me that he couldn't give me an answer because his supervisor was absent for a week. Today, on 25/2/2020 (after 9 days, a total of 14 days), they called me to tell me that the oven cannot be repaired and since it is out of warranty, their offer is for me to replace the old one with a new one for 476 euros, which is 50% of my initial purchase price. Unacceptable for a company with a big name that diminishes it with such actions. I will also contact higher executives of the company abroad and I will come back.
I come back after 21 months, the company is indifferent, the oven is now useless as it has rusted in other areas as well, and there are other photos and the purchase receipt (23/11/2017) to prove it.
It's a shame for the 950 euros I spent.