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Heinner Crystal Plus Air Conditioner Inverter 12000 BTU A++/A+
Air Conditioners

Heinner Crystal Plus Air Conditioner Inverter 12000 BTU A++/A+ Code: HAC-CRP12WH++

Key features:

  • Cooling Energy Class: A++
  • Heating Energy Class: A+
  • Room Coverage: 18 - 25 m²

Create the perfect climate with the Heinner Crystal Plus 12000BTU air conditioner! Performance, A++ energy efficiency, and clean air for your space.

See full description

  • Ideal for

    Southern Greece & Islands

    Optimized for areas with mild winters and long periods of heat. Focuses on efficient cooling and dehumidification, offering economical operation in coastal regions.

  • Cooling Class

    It is the simplest way to understand how "green" and economical your air conditioner is. The energy class (with A+++ being the highest) shows you the device's efficiency in relation to the electricity it consumes. The higher the class, the less energy the unit needs to cool your space. By choosing a high class, you protect the environment and—most importantly—significantly reduce the cost on your electricity bill every summer.

  • Heating Class (Average Zone)

    This class shows you how economically your air conditioner will heat your space if you live in areas with a typical Greek winter (such as Athens or Central Greece). Since heating performance changes depending on how cold it is outside, the "Average Zone" is the most reliable guide to know how much energy you will use in the intermediate climate zone of the country. The closer it is to A+++, the more effectively it replaces oil or gas, offering you warmth at a very low electricity cost.

  • Heating Class (Warm Zone)

    If you live in Southern Greece or the Islands, this is the indicator that interests you the most. In the "Warm Zone," your air conditioner operates under the most ideal conditions, since the winter is milder. This class shows you how incredibly low your consumption will be when the outside temperature does not drop very low. By choosing a unit with a high class in the warm zone, you ensure that you will have warmth in your home almost with... negligible operating cost.
  • See all
399,90 €
249 90 €
-150€
expires in 4 days

20 € Recycling coupon

Recycling coupon

Recycle your old air conditioner for free and win a €20 voucher for your next purchase over €80! The voucher will be valid for 30 days from the date of issue. The recycling service is available in specific areas.

Terms and Conditions

-10€ for purchases over 150€ via tbi

for purchases over 150€ via tbi

The 10€ discount is applied within the tbi bank environment, is valid until 31/07 and for purchases from 150€ to 1.000€ choosing up to 6 installments.

Terms and Conditions

250 Coins 250 Coins
Delivery up to 18 days
16,00 €  

Reduced Shipping

For purchases from Skroutz a discount is applied for this particular product.

Learn more
Delivery to your floor available
Do you want it with 11,00 € shipping?
From DiogeniStore 4.6 (36)
4.6 (36 reviews)
Λαγκαδάς, Θεσσαλονίκης
5+ pieces
See Air Conditioning on the page of DiogeniStore
What if it breaks?

You're covered by the statutory 2-year warranty. Contact us and we'll handle the entire process with the store, ensuring your issue is resolved with prompt support through a repair, replacement, or refund.

What if I change my mind?

No problem, as long as it's within 14 days. We'll come and pick it up (completely free of charge if you have Skroutz Plus) and refund your money.

Is delivery to a floor free?

Yes, we will carry it up to the floor for you, without any restrictions.

  • Extended warranty

    • Valid for 3 more years
    • With the reliability of Allianz Partners
    Learn more
  • Installation: 140,00 €
  • Uninstallation: 35,00 €
  • Old appliance recycling: Free

  • Air conditioner maintenance

    • Check for proper operation, pressure, temperature, leakage
    • Cleaning air filters, indoor and outdoor unit fan, collection basin
    • Valid for the 1st year of operation

    The services are only available in Attica, Thessaloniki and selected cities

You can select additional services after adding the product to the cart.
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Description

Description

At a glance

Are you looking for the ultimate ally for coolness in the summer and warmth in the winter? 

✔ The wall-mounted air conditioner Heinner Crystal Plus HAC-CRP12WH++ 12000BTU has arrived to change the climate in your home and is ideal for spaces from 18 to 25 sq.m. 

✔ With an excellent energy class of A++ for cooling and A+ for heating, it offers you the comfort you dream of without increasing your electricity bill. 

✔ Forget about annoying drafts and dust, as its smart functions ensure a perfectly healthy, clean, and quiet environment, tailored to your needs!

Perfect climate without guilt for your wallet!

With a power of 12000BTU, this air conditioner is ideally designed to cover rooms of 16–23 sq.m. Whether it's scorching hot or freezing cold outside, the energy class A++ for cooling and A+ for heating guarantees you top performance. Activate the ECO mode for even greater savings and let your wallet rest easy!

It understands you at a glance (and follows you)!

The Follow Me technology adjusts the temperature exactly where the remote control is located, while the Breeze Away function keeps the annoying air away so it doesn’t blow directly on you. If you’re away during winter, the 8°C temperature maintenance protects your home from frost. And the best part? In case of a power outage, Auto Restart automatically restores it exactly where you left it!

Breathe freely and sleep like a baby!

Thanks to the high-density filter and the Active Clean function, the device self-cleans and sterilizes itself, keeping bacteria away. The smart humidity control creates the perfect atmosphere, while with Sleep Mode and silent operation, you will enjoy the quietest and most restful sleep of your life. And when you’re in a hurry to cool or heat the room, Turbo Mode gets the job done instantly!

Why choose it

  • Top economy with energy class A++ in cooling for low bills.
  • Ideal coverage for spaces 18 - 25 sq.m. with powerful 12000BTU performance.
  • Clean air at home thanks to Active Clean self-cleaning technology and the high-density filter.
  • Personalized comfort with the Follow Me function that "follows" you with the perfect temperature.
  • Absolute silence with special Sleep Mode for quiet operation during the night.
  • Modern design with an elegant white front panel that fits beautifully in any decor.

Manufacturer

Manufacturer Details

Warnings & Safety Information
See full description

Specifications

Specifications

Product Number
HAC-CRP12WH++

Performance & Room Coverage

Performance (BTU)
12000 BTU
Space Coverage
18m² - 25m²
Ideal for
Southern Greece & Islands

Ideal for

Southern Greece & Islands

Optimized for areas with mild winters and long periods of heat. Focuses on efficient cooling and dehumidification, offering economical operation in coastal regions.
Cooling Capacity
●●●○○ (3/5) - Satisfactory Efficiency

Cooling Capacity

●●●○○ (3/5) - Satisfactory Efficiency
Value for Money: A reliable solution for everyday use. It offers modern Inverter technology that reduces operating costs compared to older models.
Heating Output: Central & Northern Greece
●●●○○ (3/5) - Good choice for winter

Heating Output: Central & Northern Greece

●●●○○ (3/5) - Good choice for winter
Effective Solution: Provides consistent warmth in areas with a typical winter (e.g. Attica). A balanced choice for main heating that can adequately replace oil or gas.
Heating Performance: Southern Greece & Islands
●●●●○ (4/5) - High efficiency

Heating Performance: Southern Greece & Islands

●●●●○ (4/5) - High efficiency
Focused on performance: Provides excellent heating with very low energy consumption. A smart investment for coastal and island areas, where humidity requires consistent operation.
Cooling Power
12000 BTU
Heating Power
12000 BTU

Technologies & Smart Features

Wi-Fi
Not Available
with Artificial Intelligence
No

with Artificial Intelligence

Artificial intelligence in an air conditioner automatically adjusts its operation to your needs by analyzing the temperature, humidity, and usage of the space. This ensures optimal comfort with lower energy consumption!
Follow Me Function
No

Follow Me Function

The Follow Me function detects the temperature around the remote control and automatically adjusts the air conditioner for ideal comfort wherever you are.
Eco Friendly Refrigerant (R32)
Yes

Eco Friendly Refrigerant (R32)

R32 is the most modern and environmentally friendly refrigerant. It has 68% lower impact on global warming compared to the older R410A, while also increasing the performance of your air conditioner. By choosing a model with R32, you reduce your environmental footprint and ensure greater efficiency, as the unit requires less refrigerant to provide the same cooling or heating.
Colour
White

Filtration System & Health

Ionizer
No

Ionizer

Breathe clean and refreshing air in your home, as if you were on a mountain or next to a waterfall. The ionizer releases negative ions that neutralize dust, bacteria, pollen, and unpleasant odors (such as those from cigarettes or cooking). It acts as the "guardian" of your health by purifying the atmosphere from allergens and creating a wellness environment, helping you sleep better and feel more energetic throughout the day.
Air filters
No

Air filters

Think of filters as your home's "shield" against everything the eye can't see. As air circulates, the filtration system traps tiny dust particles, pet hair, and allergens that can make breathing more difficult. By cleaning them regularly, you not only ensure a healthy environment for you and your loved ones, but you also help your air conditioner perform at its best while consuming less electricity.

Energy Class

Cooling
A++

Cooling

It is the simplest way to understand how "green" and economical your air conditioner is. The energy class (with A+++ being the highest) shows you the device's efficiency in relation to the electricity it consumes. The higher the class, the less energy the unit needs to cool your space. By choosing a high class, you protect the environment and—most importantly—significantly reduce the cost on your electricity bill every summer.
Heating (Middle Zone)
A+

Heating (Middle Zone)

This class shows you how economically your air conditioner will heat your space if you live in areas with a typical Greek winter (such as Athens or Central Greece). Since heating performance changes depending on how cold it is outside, the "Average Zone" is the most reliable guide to know how much energy you will use in the intermediate climate zone of the country. The closer it is to A+++, the more effectively it replaces oil or gas, offering you warmth at a very low electricity cost.
Heating (Warm Zone)
A+++

Heating (Warm Zone)

If you live in Southern Greece or the Islands, this is the indicator that interests you the most. In the "Warm Zone," your air conditioner operates under the most ideal conditions, since the winter is milder. This class shows you how incredibly low your consumption will be when the outside temperature does not drop very low. By choosing a unit with a high class in the warm zone, you ensure that you will have warmth in your home almost with... negligible operating cost.
Seasonal Energy Efficiency Ratio (SEER)
6.5 W/W

Seasonal Energy Efficiency Ratio (SEER)

SEER is the number that reveals the true energy "intelligence" of your air conditioner throughout the entire cooling season. Think of it like the kilometers a car can travel on one liter of fuel: the higher the SEER, the more cooling your unit provides for each kilowatt-hour of electricity it consumes. It is the most accurate indicator for calculating your long-term savings, as it takes into account temperature fluctuations throughout the summer.
Heating Efficiency Rating (SCOP) Average Zone
4.1 W/W

Heating Efficiency Rating (SCOP) Average Zone

The SCOP is the indicator that shows you how efficient your air conditioner is in heating throughout the entire winter. Specifically for the "Average Zone," it tells you how much heat you get for every euro you spend on electricity, based on the climate of areas like Athens or Central Greece. The higher the SCOP, the less electricity the unit consumes to keep your home warm. It is the key value that confirms whether your air conditioner is truly a cost-effective alternative to oil heating.
Heating Performance Rating (SCOP) Warm Zone
5.2 W/W

Heating Performance Rating (SCOP) Warm Zone

If you live in Southern Greece or the Islands, this number is your wallet’s best ally. The SCOP for Warm Zone shows you how much your air conditioner "multiplies" the electricity it consumes to convert it into heat, taking advantage of your region’s mild winter. A high SCOP here (e.g., above 5.0) means the unit is incredibly efficient: for every €1 you spend on electricity, you get multiple times that value in heating. It’s the indicator that makes the air conditioner the most economical heating solution you can choose.
Cooling Consumption
189 kWh/y

Cooling Consumption

Displays the electricity consumption for a period of 1 year when the air conditioner is in cooling mode.
Heating Consumption
958 kWh/y

Heating Consumption

Displays the electricity consumption for a period of 1 year when the air conditioner is in heating mode.

Noise Power

Indoor Unit
56 dB

Indoor Unit

It shows how much noise the air conditioning makes when it's running. A quiet air conditioner is considered to have noise levels of 50-55db even in a bedroom.
Outdoor Unit
63 dB

Outdoor Unit

Shows how much noise the outdoor unit makes when in operation. 


For reference, a less noisy outdoor unit is around 60db.

Dimensions

Indoor Unit Length
79 cm
Indoor Unit Height
25.5 cm
Indoor Unit Depth
19.7 cm
Outdoor Unit Length
66 cm
Outdoor Unit Height
48.3 cm
Outdoor Unit Depth
24 cm

Important information

Specifications are collected from official manufacturer websites. Please verify the specifications before proceeding with your final purchase. If you notice any problem you can report it here.

See all specifications
Questions

Questions

Do you have a question about the product?

1 user has this product and can help you

Ask for the product

Description & Specifications

At a glance

Are you looking for the ultimate ally for coolness in the summer and warmth in the winter? 

✔ The wall-mounted air conditioner Heinner Crystal Plus HAC-CRP12WH++ 12000BTU has arrived to change the climate in your home and is ideal for spaces from 18 to 25 sq.m. 

✔ With an excellent energy class of A++ for cooling and A+ for heating, it offers you the comfort you dream of without increasing your electricity bill. 

✔ Forget about annoying drafts and dust, as its smart functions ensure a perfectly healthy, clean, and quiet environment, tailored to your needs!

Perfect climate without guilt for your wallet!

With a power of 12000BTU, this air conditioner is ideally designed to cover rooms of 16–23 sq.m. Whether it's scorching hot or freezing cold outside, the energy class A++ for cooling and A+ for heating guarantees you top performance. Activate the ECO mode for even greater savings and let your wallet rest easy!

It understands you at a glance (and follows you)!

The Follow Me technology adjusts the temperature exactly where the remote control is located, while the Breeze Away function keeps the annoying air away so it doesn’t blow directly on you. If you’re away during winter, the 8°C temperature maintenance protects your home from frost. And the best part? In case of a power outage, Auto Restart automatically restores it exactly where you left it!

Breathe freely and sleep like a baby!

Thanks to the high-density filter and the Active Clean function, the device self-cleans and sterilizes itself, keeping bacteria away. The smart humidity control creates the perfect atmosphere, while with Sleep Mode and silent operation, you will enjoy the quietest and most restful sleep of your life. And when you’re in a hurry to cool or heat the room, Turbo Mode gets the job done instantly!

Why choose it

  • Top economy with energy class A++ in cooling for low bills.
  • Ideal coverage for spaces 18 - 25 sq.m. with powerful 12000BTU performance.
  • Clean air at home thanks to Active Clean self-cleaning technology and the high-density filter.
  • Personalized comfort with the Follow Me function that "follows" you with the perfect temperature.
  • Absolute silence with special Sleep Mode for quiet operation during the night.
  • Modern design with an elegant white front panel that fits beautifully in any decor.

Manufacturer

Manufacturer Details

Warnings & Safety Information
Product Number
HAC-CRP12WH++

Performance & Room Coverage

Performance (BTU)
12000 BTU
Space Coverage
18m² - 25m²
Ideal for
Southern Greece & Islands

Ideal for

Southern Greece & Islands

Optimized for areas with mild winters and long periods of heat. Focuses on efficient cooling and dehumidification, offering economical operation in coastal regions.
Cooling Capacity
●●●○○ (3/5) - Satisfactory Efficiency

Cooling Capacity

●●●○○ (3/5) - Satisfactory Efficiency
Value for Money: A reliable solution for everyday use. It offers modern Inverter technology that reduces operating costs compared to older models.
Heating Output: Central & Northern Greece
●●●○○ (3/5) - Good choice for winter

Heating Output: Central & Northern Greece

●●●○○ (3/5) - Good choice for winter
Effective Solution: Provides consistent warmth in areas with a typical winter (e.g. Attica). A balanced choice for main heating that can adequately replace oil or gas.
Heating Performance: Southern Greece & Islands
●●●●○ (4/5) - High efficiency

Heating Performance: Southern Greece & Islands

●●●●○ (4/5) - High efficiency
Focused on performance: Provides excellent heating with very low energy consumption. A smart investment for coastal and island areas, where humidity requires consistent operation.
Cooling Power
12000 BTU
Heating Power
12000 BTU

Technologies & Smart Features

Wi-Fi
Not Available
with Artificial Intelligence
No

with Artificial Intelligence

Artificial intelligence in an air conditioner automatically adjusts its operation to your needs by analyzing the temperature, humidity, and usage of the space. This ensures optimal comfort with lower energy consumption!
Follow Me Function
No

Follow Me Function

The Follow Me function detects the temperature around the remote control and automatically adjusts the air conditioner for ideal comfort wherever you are.
Eco Friendly Refrigerant (R32)
Yes

Eco Friendly Refrigerant (R32)

R32 is the most modern and environmentally friendly refrigerant. It has 68% lower impact on global warming compared to the older R410A, while also increasing the performance of your air conditioner. By choosing a model with R32, you reduce your environmental footprint and ensure greater efficiency, as the unit requires less refrigerant to provide the same cooling or heating.
Colour
White

Filtration System & Health

Ionizer
No

Ionizer

Breathe clean and refreshing air in your home, as if you were on a mountain or next to a waterfall. The ionizer releases negative ions that neutralize dust, bacteria, pollen, and unpleasant odors (such as those from cigarettes or cooking). It acts as the "guardian" of your health by purifying the atmosphere from allergens and creating a wellness environment, helping you sleep better and feel more energetic throughout the day.
Air filters
No

Air filters

Think of filters as your home's "shield" against everything the eye can't see. As air circulates, the filtration system traps tiny dust particles, pet hair, and allergens that can make breathing more difficult. By cleaning them regularly, you not only ensure a healthy environment for you and your loved ones, but you also help your air conditioner perform at its best while consuming less electricity.

Energy Class

Cooling
A++

Cooling

It is the simplest way to understand how "green" and economical your air conditioner is. The energy class (with A+++ being the highest) shows you the device's efficiency in relation to the electricity it consumes. The higher the class, the less energy the unit needs to cool your space. By choosing a high class, you protect the environment and—most importantly—significantly reduce the cost on your electricity bill every summer.
Heating (Middle Zone)
A+

Heating (Middle Zone)

This class shows you how economically your air conditioner will heat your space if you live in areas with a typical Greek winter (such as Athens or Central Greece). Since heating performance changes depending on how cold it is outside, the "Average Zone" is the most reliable guide to know how much energy you will use in the intermediate climate zone of the country. The closer it is to A+++, the more effectively it replaces oil or gas, offering you warmth at a very low electricity cost.
Heating (Warm Zone)
A+++

Heating (Warm Zone)

If you live in Southern Greece or the Islands, this is the indicator that interests you the most. In the "Warm Zone," your air conditioner operates under the most ideal conditions, since the winter is milder. This class shows you how incredibly low your consumption will be when the outside temperature does not drop very low. By choosing a unit with a high class in the warm zone, you ensure that you will have warmth in your home almost with... negligible operating cost.
Seasonal Energy Efficiency Ratio (SEER)
6.5 W/W

Seasonal Energy Efficiency Ratio (SEER)

SEER is the number that reveals the true energy "intelligence" of your air conditioner throughout the entire cooling season. Think of it like the kilometers a car can travel on one liter of fuel: the higher the SEER, the more cooling your unit provides for each kilowatt-hour of electricity it consumes. It is the most accurate indicator for calculating your long-term savings, as it takes into account temperature fluctuations throughout the summer.
Heating Efficiency Rating (SCOP) Average Zone
4.1 W/W

Heating Efficiency Rating (SCOP) Average Zone

The SCOP is the indicator that shows you how efficient your air conditioner is in heating throughout the entire winter. Specifically for the "Average Zone," it tells you how much heat you get for every euro you spend on electricity, based on the climate of areas like Athens or Central Greece. The higher the SCOP, the less electricity the unit consumes to keep your home warm. It is the key value that confirms whether your air conditioner is truly a cost-effective alternative to oil heating.
Heating Performance Rating (SCOP) Warm Zone
5.2 W/W

Heating Performance Rating (SCOP) Warm Zone

If you live in Southern Greece or the Islands, this number is your wallet’s best ally. The SCOP for Warm Zone shows you how much your air conditioner "multiplies" the electricity it consumes to convert it into heat, taking advantage of your region’s mild winter. A high SCOP here (e.g., above 5.0) means the unit is incredibly efficient: for every €1 you spend on electricity, you get multiple times that value in heating. It’s the indicator that makes the air conditioner the most economical heating solution you can choose.
Cooling Consumption
189 kWh/y

Cooling Consumption

Displays the electricity consumption for a period of 1 year when the air conditioner is in cooling mode.
Heating Consumption
958 kWh/y

Heating Consumption

Displays the electricity consumption for a period of 1 year when the air conditioner is in heating mode.

Noise Power

Indoor Unit
56 dB

Indoor Unit

It shows how much noise the air conditioning makes when it's running. A quiet air conditioner is considered to have noise levels of 50-55db even in a bedroom.
Outdoor Unit
63 dB

Outdoor Unit

Shows how much noise the outdoor unit makes when in operation. 


For reference, a less noisy outdoor unit is around 60db.

Dimensions

Indoor Unit Length
79 cm
Indoor Unit Height
25.5 cm
Indoor Unit Depth
19.7 cm
Outdoor Unit Length
66 cm
Outdoor Unit Height
48.3 cm
Outdoor Unit Depth
24 cm

Important information

Specifications are collected from official manufacturer websites. Please verify the specifications before proceeding with your final purchase. If you notice any problem you can report it here.

249,90 €
16,00 €  

Reduced Shipping

For purchases from Skroutz a discount is applied for this particular product.

Learn more
Delivery to your floor available