In exactly one year (with moderate use by a 90-kilogram adult), the chair gave up. The fabric that holds the padding from touching the metal frame of the mechanism tore, resulting in the chair no longer being usable. In a related request to the store where it was purchased, the response was that it is not a manufacturing defect and therefore not covered by the warranty. I would really like to know what the warranty covers, but that is another issue... In conclusion, although the chair is beautiful and cheap, it is not comfortable (very thin foam padding), does not last more than a year, and does not have a warranty. I would not buy it again for any reason, not even for €10.

In early March, I received 2 pieces of this specific chair for the equipment of rental apartments. I had previously purchased 4 other chairs from Woodwell, in the same design but with the short backrest. I was very satisfied with those, so I decided to put this one with the high backrest in the other spaces. In one of them, the shock absorber is a bit "stiff" and requires force to raise and lower the chair, but it works, so I believe that over time and use it won't be an issue. In the second chair, the mechanism is defective and only works occasionally by chance! There is a large gap where the lever touches the shock absorber to push it, and the movement is not completed. I contacted the company itself, so as not to waste time, due to the necessity in the space and the distance, three times in one week! And I still haven't received an answer if there is a mechanism or not! Should I order one, at my own expense of course, even though it is under warranty, in order to serve the customer who entered the house today? Yesterday, in my desperation, I contacted the store from which I bought them, which provided excellent service both during the purchase and yesterday! They spoke to the company themselves and received an answer that they still owe me! The answer is that there is NO mechanism as a spare part, and the only way to have a proper chair is to buy a WHOLE chair again! The only good thing is that if I pack the defective one and send it back, if its defectiveness is finally approved, I will be able to get my money back without "loading" an additional product after replacement! Basically, it was my mistake for not researching BEFORE my purchases if spare parts were available! I considered it obvious, especially for 6 chairs that I paid 120 Euros each for....

Unfortunately, I cannot return it because I bought it pre-assembled (the store from which I bought it offers this option and I chose it). It is literally like sitting on a wooden bench. Firm and uncomfortable. The foam material with which it is filled has no resistance or density, resulting in the feeling that you are directly touching the frame.

The chair in question is the best you can buy for this price. It is comfortable, but not for 8 hours in a row. Every 4-5 hours you should get up to stretch. However, the overall feeling it gives is much better than its price and image. Another positive is its incredible sturdiness. The only, perhaps, negative is the quality of its faux leather, which seems relatively thin, but at this price it is unreasonable to expect something better. I highly recommend it!