Wasted money in 2022
I bought the worst boiler and replaced it within 3 months. Too much money for a product that doesn't upgrade despite its problems.
It is a boiler only for pellets, it supports only 10% of all other fuels. Easy solutions for such a big machine. Where to start and where to finish...

I have had it since November 2013.
The first year it worked well, but after that, it constantly started having problems.
Mainly, the problems occur with the electronic panel. Lately, even though the on-off switch is on, the panel does not respond, resulting in the boiler not working at all.
Problems with the gas burner electrode. Problems with ignition.

I have the primus45 since 2015, it operates with firewood and olive fuel, excellent results in heating, a little difficulty in adjusting the fire supply from the panel. It requires regular cleaning. The motor is Turkish. I needed to replace the on-off switch of the panel as a spare part, it was not available. They sent me a different one, which did not fit. I changed the fan in the fifth year, a bit expensive

Just mercy with the machine. I have a question, I am an automatic systems engineer and with all the things (inverter, soft starter, changing Turkish motors and reducers) I fixed it and still fixing it. What do the others who spent all this money to buy this machine do? They probably know the technical support phone number as their own name.

I had this boiler for 8 years. From the beginning, we started with problems, wrong pellet programming. A factory technician came to fix it. Shortly after, it developed a water leak at a welding point (flue pipe), and the factory's response was that the welding wire ran out at that specific point(???)!!!! A factory technician came for the repair. Since then, it has had water leaks at the welding point five more times!!! It burned the fuse of the coil twice, we changed the smoke temperature sensor twice, and once we changed the water temperature sensor. Two years ago, at the factory's initiative, the boiler was taken to the factory for repairs, but the problems did not stop, and the 6th water leak followed. Recently, the control panel did not give commands to the circulator pump unless I hit it, until it developed a water leak in the combustion chamber, and I had to replace the boiler, of course, at my own expense!!!!

Owner of the boiler since December 2013. Truly the worst purchase someone could make for a boiler. I think in terms of problems, there isn't one that I haven't encountered. Burnt fuses because the motor was struggling, until the whole motor broke down and I replaced it. After that, the worm gear that is installed in the machine from the beginning is faulty and I replaced it with the improved one that the company suggested. Burnt relays, burnt silicone inside the combustion chamber, and other small problems that cost... It was preferred over other companies because it was Greek and we could have better service, unfortunately, in this area, the company falls behind.

I have had it for 2 years and there are quite a few problems, the biggest one being the high pellet consumption. 3 bags per day with an external temperature of 6-10 degrees. In a 60 sqm insulated detached house with the thermostat set at 20 degrees. It reaches up to 4 bags in colder weather (with Austrian pellets). I will switch to wood and see...

I have it since 2012 and last year the 7 amp fuse keeps burning. The coil works with difficulty. I thought it was the pellets' fault, but I have tried the Austrian ones that they say are the best, but still the same. I would not recommend it.

I have it since 2012. In the first two years, no problem, but then it started burning the fuse. I had to figure it out on my own since the company didn't help at all. Then I had to change the motor because the company doesn't have spare parts. Overall, this boiler is for those who have nothing else to do but to be on top of it every day, cleaning it and being their own technician for every issue.

I have the MAVIL PRIMUS 34 since 2014. The problem it presents and still hasn't been solved is that it burns the fuse. It can work for a month and then it starts causing me the problem I mentioned before. The technician has made thousands of visits but ultimately the problem hasn't been solved. We cleaned it internally from the residues and many other things, but ultimately it's the same. Last year, I got fed up and used the oil burner. I realized that when it starts functioning, it makes it difficult for the auger to turn, resulting in burning the fuse. From friends, I found out that they have thinned the auger blades, causing the pellet to stick before entering the combustion chamber. I hope this is the case because I spent money for nothing.