I have absolutely no complaints about the collaboration with the online and physical store. On the contrary, there was excellent cooperation and communication. However, the product is the worst purchase I have made. With parts that broke during assembly without any particular pressure or mistake on my part, with a correct design but with the wrong pieces inside that I had to improvise to set up the wardrobe. (specifically, the top part of the wardrobe was smaller, the wood was without the holes it should have had, resulting in me having to put internal corners to close the top part. UNACCEPTABLE) A terrible purchase that I didn't have time to return as I used it at the vacation home. A product that I DO NOT recommend for purchase.

Do not expect anything great in terms of wood quality.. you only get it when you need it and not for a good piece of furniture. In several places, the lacquer surface has small marks that reveal its quality. The furniture that came to me had a manual that was in Turkish and it was a manual from another piece of furniture!!!! While in the bag that comes with the package, it has all the screws in the manual - the mistake - it shows you that some screws go elsewhere. Also, the holes it has for the middle shelf are wrong, the wood is drilled from the factory and you have to make other holes at a different height and on the other side to attach the 2 tracks. It also gives you the 4 hinges for the 2 large cabinets, of which 1 hinge was different from the other 3 !!!! We bought it out of necessity because there was no furniture in the bathroom. Since we are renting and if it gets damaged, we won't really care...

Very poor quality, not that you expect to receive solid wood at such a price, but there were imperfections and marks like in the picture. Specifically, there were spots that were stripped and damaged, which had been painted over with white paint.